To update the firmware on your controller(s), the following is required:
•HID's Discovery GUI Utility - https://drive.google.com/file/d/0B86MB611ydE7SGRONlhSUGxrN1k/view?usp=drive_link&resourcekey=0-CU0qy7CUj_614vPEz1gU1w
•The latest firmware for the controller type
▪V1000 version 3.8.0.105 - https://drive.google.com/file/d/1naWjrVJj3hChCkm05lviuWbmsCWfRDet/view?usp=drive_link
▪V2000 version 3.8.0.105 - https://drive.google.com/file/d/1aNvgjX5IyE4RnFgqaCQmTiMUhDEox2CW/view?usp=drive_link
▪EH400 version 3.8.0.105 - https://drive.google.com/file/d/16LB7TYyM7VsD3R2O18ux3nRj3xjna3HT/view?usp=drive_link
•Access to a computer on the same network as the controller(s).
NOTE: These instructions apply to EVO controllers only.
Do not use this process on legacy (non-EVO) controllers. Doing so can cause serious, irreversible damage. For legacy controllers, contact your dealer or support team.
EVO Controller Firmware Update Procedure
Step 1
Download and install the HID Discovery Utility, then launch the application.
Step 4
Step 2
Download the correct firmware version for the specific controller model you are updating.
Save the file to a local drive (do not use a network location).
Step 3
Confirm that SSH is enabled on the controller:
•Log into the controller
•Navigate to Advanced Network Setup
•Verify SSH is turned on
Step 4
In the HID Discovery Utility, browse to and select the downloaded firmware file (Update Package).
Step 5
From the device list, select the controller you want to update and click Install.
Step 6
Enter the 'root' password when prompted.
Click OK.
Step 7
The update will begin automatically.
The process takes approximately 3–4 minutes.
You can monitor progress in the Status Log window.
Step 8
When prompted in the Status Log, click Changeover to finalize the update and reboot the controller.
Step 9
If the controller is already added to WebBrix or AccessLaunchpad, issue a Refresh and Reboot command
from the software to re-sync the controller with the system.